Privacy Policy

This Privacy Policy ("Policy") outlines how Soundheart Music ("we," "us," or "our") collects, uses, shares, and protects your personal information when you use our website, products, and services (collectively, the "Services"). By accessing or using our Services, you agree to the terms of this Policy.

1. Information We Collect
1.1 Information You Provide: When you use our Services, you may provide us with certain information, including but not limited to your name, email address, contact lists, and payment information.

1.2 Automatically Collected Information: We may automatically collect certain information about your device and usage of our Services, including your IP address, browser type, operating system, and interactions with our website.

2. How We Use Your Information
We may use the information we collect for the following purposes:

• To provide and maintain our Services.

• To communicate with you about your account and updates to our Services.

• To personalize your experience and improve our Services.

• To analyze trends, track usage data, and gather demographic information.

• To comply with legal obligations and protect the rights and safety of our users and others.

3. Information Sharing
We may share your information in the following circumstances:

• With service providers and third-party vendors who assist us in operating our Services.

• With your consent or at your direction, including when you choose to share information with third-party integrations.

• When required by law or to protect our rights and interests.

4. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law.

5. Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Choices
You may choose not to provide certain information, but this may limit your ability to access or use certain features of our Services. You can also opt-out of receiving promotional communications from us by following the instructions in those communications.

7. Children's Privacy
Our Services are not intended for children under the age of 18, and we do not knowingly collect personal information from individuals under 18 years of age. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information.

8. Updates to This Policy
We may update this Policy from time to time by posting the revised version on our website. The updated Policy will be effective as of the date of posting.

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9. Google API Services User Data Policy
Robotic Booking Agent / Soundheart Music’s use and transfer to any other app of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.

10. Contact Us
If you have any questions or concerns about this Policy, please contact us at info@soundheartmusic.com.

Last updated: February 28, 2024

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